Privacy Policy

Last updated: 2021-07-21

At Waabot, we prioritize the privacy and security of personal data. We are committed to transparently outlining how we collect, use, and safeguard your information. By using our platform and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal data from various sources and for different purposes:

  • Customer Data: When you sign up for our service, we collect information necessary to create and manage your account, including your name, email address, and account preferences. We also gather data related to your use of the Waabot platform.
  • Communication: If you contact us via email or through our chat support, we may retain the content of your communication along with your contact details for reference and to improve our support services.
  • Website Usage: When you visit our website, we collect certain information such as your IP address, browser type, device information, and browsing behavior. This data helps us analyze website traffic and improve user experience.
  • Third-party Integrations: If you integrate third-party services (e.g., WhatsApp, Telegram) with Waabot, we may collect data from those platforms to enable the functionality of our service.
  • Payment Information: If you subscribe to a paid plan, we collect necessary billing information to process your payments securely.
How We Use Your Data

We utilize the collected data for the following purposes:

  • Service Provision: To provide, maintain, and improve our platform and services, including customer support and personalized user experience.
  • Communication: To communicate with you regarding account-related updates, service announcements, and promotional offers. You have the option to opt out of marketing communications.
  • Analytics: To analyze usage patterns, troubleshoot issues, and optimize our website and services.
  • Legal Compliance: To comply with legal obligations, respond to lawful requests, and protect our rights and interests.
Sharing Your Data

We do not sell your personal data to third parties. However, we may share your information with:

  • Service Providers: We engage third-party service providers to assist in delivering our services, such as hosting providers, payment processors, and analytics services. These providers are contractually obligated to handle your data securely and only for specified purposes.
  • Integration Partners: We may share data with integration partners to enable seamless interoperability between Waabot and third-party platforms.
  • Legal Compliance: We may disclose information in response to legal requests, court orders, or to comply with applicable laws and regulations.
Your Rights and Choices

You have the right to access, update, or delete your personal data. You can also object to certain data processing activities or request data portability. If you wish to exercise these rights or have any privacy-related inquiries, please contact us at [contact@waabot.com].

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

Data Security

We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Waabot does not knowingly collect personal data from children under the age of 13. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove such data.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at